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Reservations Manager Wanted

Vacancy posted: 28th December 2008
Vacancy expires: 19th November 2009
Type of position: Full-Time
Position Duration: Contract
Location of job: city/town: Central London, region/state: London, country: United Kingdom

Work area: Hospitality/Travel.

Employer is willing to apply for work permit.

Job description

Reservations Manager Wanted

Luxury Hotel Groups & Management.

Working for one of the most well known luxury hotel groups in the world. You will be based at the London, West End hotel where at least 500 staff are based.

Responsible for:Assistant reservations manager / reservation sales agents

Purpose:To ensure maximum possible occupancy and average room rate is achieved at all times. To ensure the efficient day to day running of the Department

Duties and Responsibilities:

1.Daily Management of the department
2.To manage any overbooking on a certain room type.
3.Make sure that all VIP reservations have been inserted correctly.
4.Check the arrivals list and the accuracy of the reservations / rates and investigate any double
5.Prepare the current and following month outlook on a daily basis by market segment and monitor actual versus forecast for plan
6.Assist in analysing production statistics and yield information to identify potential new business, markets, trends and highlight findings to Sales & DoR.
7.MAINTENANCE OF SYSTEMS & PROCEDURES: Maintain accuracy of all reservations and other data
8.Ensure that all the rates are loaded by accurate completion of all rate databases
9.Cost Control: Adhere to departmental operating expenses as laid out in the plan/forecast. 10.Compile departmental work schedules and adhere to departmental payroll in line with budgets.
11. Schedule annual leaves during low demand periods to maximise payroll savings.
12. To attend all departmental meetings, briefings & internal or external training sessions as required

Essential Skills and Experience
*Recent operational experience in similar size hotel - minimum 2 years
*Fluent Spanish would be helpful ( not essential)
*Very good negotiation skills.
*Attention to detail and very good analytical skills.
* Knowledge of customer service standards and procedures.
*Commercially orientated
*Flexibility - must be able to work a variety of hours as required by the business need.
*A Hotel background ( ideally)
The career prospects in this role are excellent!!

Email: info@ukworkingpermit.com
Tel: +44 (0) 7597875764

Salary

Annual salary: GBP 30,000 to 75,000.

About Agency

UK WORKING PERMIT LIMITED
Address: Pencoed, Bridgend, United Kingdom
Industry: Consulting

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